Shipping & Returns

Returns Policy

If you have a problem or discrepancy with an order, contact us 562-986-1358 . Please have your invoice ready along with the style number, color and quantity you are inquiring about.

• All claims for shortages, damages, etc. must be made within 72 hours of receipt of merchandise.
• No cash refunds.
• All returned or refused shipments are subject to a 20% or $25 (whichever is greater) restocking charge in addition to both outbound and return freight costs and COD charges.
• Defective merchandise must be returned to us with a piece of tape indicating the location of the flaw.
• Discontinued styles or merchandise over 30 days old cannot be returned.
• Please include a copy of the invoice to ensure proper credit in a timely manner. (Approximately two weeks)

You should expect to receive your refund within 1-3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.